LeaseConfirm™ Privacy and Data Protection Policy
Effective Date: August 2024 | Last Reviewed: January 2026
Introduction
Welcome to LeaseConfirm™ (“LeaseConfirm,” “we,” “us,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy and Data Protection Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
By using our website and services, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following categories of personal information where necessary to deliver our services:
Contact & Identification Information
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Name, email address, phone number, mailing address, and date of birth
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Government identifiers only where strictly required for verification or credit-related services
Property & Rental Information
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Property address, lease details, rental amounts, and payment history
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Landlord verification details related to rent reporting
Account & Profile Information
Transaction Information
Technical Information
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IP address, browser type, device information, and usage data collected via cookies and analytics tools
We collect only the information that is reasonably necessary to provide our services.
2. How We Use Your Information
We use your personal information to:
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Enable tenant self-reporting of rent and landlord verification
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Facilitate secure rent payments and recordkeeping
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Communicate with you regarding your account and services
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Improve our platform, usability, and security
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Meet legal, regulatory, and contractual obligations
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Protect against fraud, misuse, and unauthorized access
3. Security of Your Information
At LeaseConfirm™, security is built into our platform by design. Our infrastructure and operations reflect enterprise-grade safeguards consistent with modern cloud security and credit bureau expectations.
Hosting & Infrastructure
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All core services are hosted within Canada (AWS ca-central-1 region)
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Data is transmitted using strong encryption (HTTPS/TLS)
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Access to systems is restricted using role-based controls and least-privilege principles
Monitoring & Risk Management
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Continuous system monitoring is in place using centralized logging and threat detection tools
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Security risks are formally assessed, documented, and managed
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We maintain documented policies covering privacy, data handling, incident response, and business continuity
- System activity is logged and monitored for security events and anomalous behavior
Credit Bureau Data Handling (Important)
LeaseConfirm does not store or retain Equifax or TransUnion credit report data within its platform or databases. Any bureau interactions are transactional only, used solely to support rent reporting and verification in accordance with Equifax requirements and Canadian law.
4. Consent for Data Collection and Use
By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
You may withdraw your consent at any time, subject to legal or contractual requirements, by contacting us at info@leaseconfirm.com.
5. Data Minimization and Retention
We retain personal information only as long as necessary to:
When information is no longer required, it is securely deleted or anonymized.
6. Your Rights Under PIPEDA
You have the right to:
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Access your personal information held by LeaseConfirm
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Request corrections to inaccurate information
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Withdraw consent for certain uses of your data
To exercise these rights, email us at info@leaseconfirm.com.
7. Disclosure of Information
We may share your information only in limited circumstances:
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With trusted service providers who help us operate the platform
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When required by law or court order
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To prevent fraud or protect our users
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With your explicit consent
We do not sell your personal information.
8. Breach Notification
If a breach creates a real risk of significant harm, we will:
9. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted on this page with an updated review date.
10. Contact Us
For privacy questions, contact:
info@leaseconfirm.com
(905) 514-7633
