Effective Date: August 2024 | Last Reviewed: January 2026
Welcome to LeaseConfirm™ (“LeaseConfirm,” “we,” “us,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy and Data Protection Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
By using our website and services, you consent to the practices described in this Policy.
We may collect the following categories of personal information where necessary to deliver our services:
Contact & Identification Information
Name, email address, phone number, mailing address, and date of birth
Government identifiers only where strictly required for verification or credit-related services
Property & Rental Information
Property address, lease details, rental amounts, and payment history
Landlord verification details related to rent reporting
Account & Profile Information
User preferences, account settings, and activity within the platform
Transaction Information
Payment records related to subscriptions or services
Technical Information
IP address, browser type, device information, and usage data collected via cookies and analytics tools
We collect only the information that is reasonably necessary to provide our services.
We use your personal information to:
Enable tenant self-reporting of rent and landlord verification
Facilitate secure rent payments and recordkeeping
Communicate with you regarding your account and services
Improve our platform, usability, and security
Meet legal, regulatory, and contractual obligations
Protect against fraud, misuse, and unauthorized access
At LeaseConfirm™, security is built into our platform by design. Our infrastructure and operations reflect enterprise-grade safeguards consistent with modern cloud security and credit bureau expectations.
Hosting & Infrastructure
All core services are hosted within Canada (AWS ca-central-1 region)
Data is transmitted using strong encryption (HTTPS/TLS)
Access to systems is restricted using role-based controls and least-privilege principles
Monitoring & Risk Management
Continuous system monitoring is in place using centralized logging and threat detection tools
Security risks are formally assessed, documented, and managed
We maintain documented policies covering privacy, data handling, incident response, and business continuity
Credit Bureau Data Handling (Important)
LeaseConfirm does not store or retain Equifax or TransUnion credit report data within its platform or databases. Any bureau interactions are transactional only, used solely to support rent reporting and verification in accordance with Equifax requirements and Canadian law.
By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
You may withdraw your consent at any time, subject to legal or contractual requirements, by contacting us at info@leaseconfirm.com.
We retain personal information only as long as necessary to:
Deliver our services
Meet legal or regulatory requirements
Resolve disputes or enforce agreements
When information is no longer required, it is securely deleted or anonymized.
You have the right to:
Access your personal information held by LeaseConfirm
Request corrections to inaccurate information
Withdraw consent for certain uses of your data
To exercise these rights, email us at info@leaseconfirm.com.
We may share your information only in limited circumstances:
With trusted service providers who help us operate the platform
When required by law or court order
To prevent fraud or protect our users
With your explicit consent
We do not sell your personal information.
If a breach creates a real risk of significant harm, we will:
Notify affected individuals
Report the incident to the Office of the Privacy Commissioner of Canada (OPC) as required
We may update this Policy from time to time. Material changes will be posted on this page with an updated review date.
For privacy questions, contact:
info@leaseconfirm.com
(905) 514-7633
Secure. Private. Canadian.
Your data is encrypted, continuously monitored, and safely hosted in Canada with enterprise-grade protections. We never store or misuse your credit report data.